- Download SanDisk iXpand Sync for iOS to have an iXpand Flash Drive? IPad mini with Retina display, iPad mini and newer, iOS7x required. 2 Password protection uses 128-bit AES encryption and is.
- I paid a fortune for Sandisk ixpand 128 GB flash drive to be able to transfer data from ipad mini 7.1.2 64 GB to a new ipad pro 9.7 (which i have not purchased yet)i do not want to use the clould and i do NOT want to update my current ipad mini which still uses iphoto (next IOS version does not use iphoto and i updated my Macbook late 2008 to El Capitan, so doesnt use iphoto which would.
The iXpand product line requires the use of an iXpand app in order to work with an iOS device. If you have not installed the iXpand App please visit the App store and install the correct app. See the links below for the iXpand product and corresponding app.
iXpand USB 2.0 - iXpand Sync
iXpand USB 3.0 - iXpand USB 3.0
iXpand Mini - iXpand Mini
iXpand Go - iXpand Go
SOLUTION 1 - Ensure you have updated to the latest iOS release.If the iXpand is not detected after updating to the latest iOS release proceed to Solution 2.
Ixpand Mini Firmware Update Tool For Mac Os
SanDisk actively and periodically updates the capabilities, functionality, and reliability of the firmware. For optimal experience with your iXpand USB 3.0 Drive, SanDisk recommends that you upgrade your firmware with each new version. It's fast, easy and free! NOTE: The firmware updates will not make any changes to your content on the iXpand.
Ixpand Mini Firmware Update Tool For Mac Download
SOLUTION 2 - Unplug and reconnect the iXpand drive
SOLUTION 3 - Force quit the iXpand Drive/Sync App
1. Disconnect the iXpand from the iOS device
2. Double tap the home button on your iOS device
3. Swipe left or right until you find the iXpand Drive/Sync app
4. Swipe the iXpand Drive/Sync app up to force close the app
5. Reconnect the iXpand to the iOS device
6. Relaunch the iXpand Drive/Sync app
SOLUTION 4 - Power cycle the iOS device
1. Unplug the iXpand Drive
2. Power cycle (turn off and back on) your iOS device;
3. Once the iOS device has powered back up reconnect the iXpand drive
SOLUTION 5 - Uninstall and reinstall the iXpand Drive/Sync app
1. Long tap on the iXpand Drive/Sync app icon
2. When the 'x' appears on the app icon tap the 'x' to delete the app
3. Power cycle (turn off and then back on) your iOS device
4. Go the Apple App store and re download and install the iXpand Drive/Sync app
SOLUTION 6 - Reinstall the firmware of the iXpand Drive
1. Click on the link below to download the Firmware Update tool using a Windows PC.
iXpand USB 3.0 Firmware update tool
iXpand Mini Firmware update tool
2. Plug the drive into a Windows PC and run the update tool
NOTE: If the iXpand is not detected on the PC as well proceed to Solution 7
3. Follow the wizard to update the firmware on the drive. Once the firmware update is complete follow the steps in Solution 1 and Solution 2
NOTE: Please ensure the file system on the drive is either FAT 32 or exFAT. If you are formatting in MAC you must use 'Master Boot Record' as the scheme.
SOLUTION 7 - Request a warranty replacement
If the above steps do NOT resolve the problem, back up your data and request a replacement using our online web form